

Terms of Use
Last Updated: February 22, 2026
These Terms of Service (“Terms”) govern your access to and use of the XTALiNK GPS Tracker mobile application, the XTALiNK web-based tracking platform (track.xtalink.com), and the company website www.xtalink.com (collectively referred to as the “Service”).
The Service is operated by XTALiNK Innovations.
By accessing or using any part of the Service, you agree to be bound by these Terms.
1. Description of Services
XTALiNK provides a GPS tracking and fleet management platform accessible through both mobile applications and web-based software.
The Service allows users to monitor and manage GPS tracking devices and assets in real time.
Key features may include:
-
Real-time GPS tracking
-
Fleet and asset monitoring
-
Historical route playback
-
Geofence alerts and notifications
-
Device management
-
Reporting and analytics
-
Multi-user fleet management
The Service is accessible through:
-
XTALiNK GPS Tracker mobile application
-
Web tracking platform: track.xtalink.com
-
Company website: xtalink.com
XTALiNK may modify or improve the Service at any time.
2. User Accounts
Access to the platform requires user account registration.
Users agree to:
-
Provide accurate account information
-
Maintain the confidentiality of login credentials
-
Be responsible for all activities under their account
XTALiNK reserves the right to suspend accounts suspected of unauthorized or abusive use.
3. Authorized Use of GPS Tracking
Users agree to use the Service in compliance with all applicable laws and regulations.
Users must ensure they have legal authority to track any vehicle, device, or individual using the platform.
Unauthorized tracking, surveillance, or monitoring may violate local laws and is strictly prohibited.
XTALiNK is not responsible for how users deploy GPS tracking devices.
4. Platform Access
Users may access XTALiNK services through:
-
Mobile applications
-
Web browsers via the tracking platform
Users are responsible for maintaining reliable:
-
Internet connectivity
-
Compatible devices
-
GPS hardware
XTALiNK does not guarantee uninterrupted service.
5. Subscription and Service Fees
Certain features of the XTALiNK platform may require a paid subscription.
Fees may apply for:
-
Platform access
-
GPS tracking services
-
Data services or integrations
Failure to pay applicable fees may result in service suspension.
6. Data & Platform Security
XTALiNK implements industry-standard security measures including:
-
Encrypted communication (SSL/TLS)
-
Secure cloud infrastructure
-
User authentication and access controls
Despite these measures, no system is completely secure.
7. Intellectual Property
All software, platform features, and content related to XTALiNK are the property of XTALiNK Innovations.
Users may not:
-
Copy
-
Reverse engineer
-
Modify
-
Redistribute
any part of the Service without authorization.
8. Service Availability
XTALiNK may temporarily suspend or restrict access to the platform due to:
-
Maintenance updates
-
Infrastructure upgrades
-
Network outages
-
Security issues
We aim to maintain reliable uptime but cannot guarantee uninterrupted service.
9. Limitation of Liability
XTALiNK Innovations shall not be liable for damages resulting from:
-
GPS signal loss or inaccuracies
-
Device hardware failures
-
Network interruptions
-
Loss of tracking data
-
Business interruptions
Use of the Service is at the user’s own risk.
10. Termination
XTALiNK may suspend or terminate accounts that violate these Terms or misuse the platform.
Users may request account termination by contacting support.
11. Changes to Terms
XTALiNK may update these Terms periodically.
Updated Terms will be published on:
-
track.xtalink.com
-
the XTALiNK mobile application
Continued use of the Service constitutes acceptance of updated Terms.
12. Contact Information
For legal or support inquiries:
XTALiNK Innovations
Website: https://www.xtalink.com
Tracking Platform: https://track.xtalink.com
Support Email: support@xtalink.com